Customer Support
We aim to build long-term relationships with our customers. By understanding your industry and business we are better placed to offer innovative solutions to your operating challenges. As such, our involvement continues for the full life-cycle of the product.
Customer-Centric Approach
Devlin Electronics pride themselves in providing customers with the best possible service. This is demonstrated with the relationships we have built with our existing customers over the past 40-years of business.
Post-Design and Manufacture
Our commitment extends beyond the initial product development stages; we provide ongoing support, maintenance and updates for the full life-cycle of the product and wherever possible, adding new features to mature products.
Communication and Feedback
Devlin Electronics maintains regular contact with customers to advise of new developments or enhancements to their existing products; whether this is a technical feature or a cost reduction feature. Or just to check the current product still meets their needs.
Proactive Engagement
Our experienced teams keep updated with industry trends and will proactively contact customers to see if a product needs to be adapted or a new one developed to meet a new requirement.
Value Delivery
We consistently deliver value to customers and demonstrate our commitment to your success.
Building Trust and Loyalty
We aim to strengthen the bond with our customers and suppliers through prompt issue resolution to create lasting partnerships that withstand market changes.
Related
Consultation
We understand that you may sometimes need support in translating an idea into reality. Our team of experts can carry out an in-depth consultation to help you determine your brief.
Design and Development
The design team at Devlin Electronics supports customers all the way through the product cycle, from guidance with the initial concept, by offering solutions to meet customer’s requirements, through to delivery of the final product.
Repairs Centre
The repairs centre at Devlin Electronics supports customers' post-production needs. We ensure that your devices can be maintained appropriately throughout their lifespan, and offer you access to our specialist teams to ensure optimal repair or replacement when required.
Get in touch
Please contact us regarding your product or concept and one of our professional team members will be happy to assist you. Thank you.